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 About us 

 Changing the way the world ages. 

We offer a person-centred approach to keep you safe and sound at home, instead of anywhere else.
 

We support people to do the extraordinary everyday.

Phoenix Homecare and Support is a national provider of home care with over 7 years of experience and dedication to enhancing quality of life for others.

We are proud of our compassionate home care services designed to help people stay at home and healthier longer.

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Our proud history

Phoenix Homecare and Support was originally known as Phoenix Care Wrexham when it was started in 2013. Phoenix was originally started so Kelly Williams and Laura Turley could continue to look after the service users they had built a bond with, unfortunately the company Kelly and Laura  worked at closed down due to financial reasons, leaving the service users with no care. Kelly and Laura started Phoenix Homecare to be able to continue to provide care for these individuals with only themselves, providing care as the only employees and carers for the first 6 months,  specifically to cater for the residents of rural Wrexham.  Based in Penley, they covered from Chirk to Whitchurch. Due to increasing demand, Phoenix extended the  services across the border into Shropshire in 2015 opening an office in Whittington, near Oswestry. In 2018 moved to Wrexham to be closer to the staff, so they could come into the office and the management could offer more hands on support for the care staff and the service users.  In 2019 have opened another branch in Powys. 

We have expanded our abilities, we now complete, rapid response, we work for various commissioners and we have a very high staff retention. We care about our team, they are a massive family and they are invaluable to the care that we provide. 

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All our staff are recruited by ourselves, from the local areas and are highly qualified and experienced to provide the type of service we adhere to whether that be just support in homes or more complex care requirements.​We are registered providers with Care Social Services Inspectorate Wales (CSSIW), The Care Quality Commission (CQC) and The Care Council for Wales.We work with Local Authorities, the Local Health Boards (NHS) and also provide care to many private clients in both England and Wales

Write a testimonial

All the testimonials on Phoenix Homecare are written by clients from our community. So any testimonial you see is based on a review posted on Homecare.co.uk, or testimonials.

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Our dedication for excellence
 

Phoenix is a multi-regulated provider meaning we are regulated by both CQC and CIW, read our reports

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We do whatever it takes to bring
you peace of mind

HEADQUARTERS

Phoenix Homecare and Support, Rhossdu Industrial Estate, Rhosrobin, Wrexham, LL11 4YL

Garrett@phoenixhomecareandsupport.co.uk

01948 830605

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