Knowledge Centre
A Caregiver is someone who is compassionate, reliable, knowledgeable, and most importantly, trustworthy. NanoCare leads the industry in finding the absolute best Caregivers to provide seniors with assistance at home, giving their families peace of mind.
Daily care experts
We specialise in around the clock care to help loved ones stay well at home.
Available 24/7
We are available 24 hours a day to provide your loved one with a caregiver.
Balanced care
Our unique approach to care promotes healthy mind, body and spirit.
High caliber caregivers
We typically hire only 1 in 25 applicants and provide ongoing training.
Peace of mind
We are CIW registered, being inspected and rated, giving peace of mind your in trusted hands.
A trusted partner
Phoenix Home Care is the trusted referral choice for elder care professionals.
Technology Efficient
We use technology to provide real-time information on your care for yourself and carers to always be up-to-date
No long term contract
Use our services only as long as you’re 100% satisfied.
140+
Home health care professionals
Home health care professionals
3
Office
Locations
Office
Locations
100+
Towns, villages covered
62
Towns, villages covered
97%
Our Clients satisfaction rate
97%
Our Clients satisfaction rate
Our 97% client satisfaction rate is unparalleled in our field.
Read below what our clients have to say and learn more about what makes us the premier provider of domiciliary care
Jane T
Caregiving daughter
I am over the moon and cant thank Phoenix enough for the care and support my mum is having. Its all going really well and cant say thank you enough.Everything started in such short time and the information in my mum's care plan is brilliant, the carers are all doing so well to support my mum as I know what my mum is like
Joanne D & Matthew R
Daughter and Son of Service user
Joanna D - Phoenix has turned mine and my dad's opinion around on dom care. I have had a bad experience in the past with other agencies and being a health and social care qcf assessor I have seen some terrible things. However I cannot praise Phoenix enough
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Matthew R - I would like to pass on a thank you to Phoenix for the care of my dad. He has said that the cares has given him a different outlook on having care in his own home and made him feel safe in the knowledge that he will remain in his own home and that going into hospital isn't anyones way of sending him into a care home. I would like to give a personal thank you to Chris and Clare for going in and giving all the care and reassurance to my dad that he has needed to help him feel at ease having carers in place
Sue G
Daughter of Service User
The carers have been amazing and much better from the carers my mum was having from the last agency. The care has gone from 0 to 100 in such a short space of time and can see the difference of Phoenix carers support in only three calls that my mum has had so far. Thank you to Rob and the other managers that got the care started in such a short time and sending in the amazing carers we have visisting already, I can't thank you all enough and are happy Phoenix took over the care for my mum
Keith R
Son of Service User
I would like to thank all the carer's that have been providing care to Joyce. They have been so patient and understanding with my mum's needs and really appreciate everything they have done for her.
Deb S
Daughter of Service User
Thank you for all that was done to make sure Joan came home to us and for the effort put into communication even when Joan should have been closed to Phoenix. Thank you for the flowers sent from the team at Phoenix, they were amazing and how beautiful it was to see Joan's smile when she received them.
Deb S
Daughter of Service User
Thank you for all that was done to make sure Joan came home to us and for the effort put into communication even when Joan should have been closed to Phoenix. Thank you for the flowers sent from the team at Phoenix, they were amazing and how beautiful it was to see Joan's smile when she received them.
We are regulated by CIW
Find information about our latest inspections with CIW
Phoenix Homecare and Support Limited (North Wales) is regulated and inspected by Care Inspectorate Wales
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Last inspected: 2023-07-11
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Phoenix Homecare and Support Limited (Powys) is regulated and inspected by Care Inspectorate Wales
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Last inspected: 2024-02-16
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